If you would like to submit a support request, please fill out the fields below. Be as complete as you can. The more information you can provide, the better we can help you.
Your Name (required):
The email address where we can contact you (required):
Your hardware vendor or reseller (required):
Computer Operating System:
-Select One-
Windows XP
Windows Vista
Windows 7
Windows 7 64-Bit
Windows Server 2000
Windows Server 2003
Windows Server 2008
Windows Server 2008 64-Bit
Windows Server 2008 R2 64-Bit
Other
Portable Device Model:
Portable Device Operating System:
-Select One-
Windows CE 5
Windows CE 6
Windows Mobile 5
Windows Mobile 6.x
ITScriptNet Edition:
-Select One-
OMNI
Plus
Batch (Single Prompt)
ITScriptNet Version:
-Select One-
V3.2
V3.1
V3.0
V2.2 - V2.4
V2.1 or older
Other
How is your device communicating with the PC?
-Select One-
802.11 WiFi
Batch via Cable/Cradle and ActiveSync
WWAN (GPRS or Cellular)
How is your collected data being stored on the PC?
-Select One-
TXT or CSV File
Access Database
SQL Server or SQL Express
Other
If other, please specify:
Please describe the problem you are having (required):